A failure analysis method for designing highly reliable product-service systems

Designing ‘Sustainable’ Product/Service Systems

Ecodesign is examined critically starting from an expanded definition of sustainability. Traditional ecodesign objectives arise from the naturalistic dimension of sustainability, but often fail to account for absolute limits of the global ecosystem. A second, generally overlooked dimension is humanistic, directed at the underlying human drive to satisfy manifold domains of flourishing. Achievin...

Designing Product/Service Systems: A Methodological Exploration

Strategy Formulation for Service Failure Recovery, Using Mixed Research Method

The purpose of this study is to explain the strategies affecting the failure recovery in significant services which researches had previously disregarded. Since more than half of the total global wealth comes from the service sector, this study gains importance. Service failures and failed recoveries are among the leading causes of customer switching behavior from service organizations. The exi...

Designing a Home Care Model for Patients with Heart Failure: A Mixed Method Study

 Background and purpose: A major reason for readmission in patients with heart failure is inadequate transfer of care from hospital to home. The aim of this study was to design a comprehensive model of home care for these patients. Materials and methods: This mixed-method study was performed in Rasht Heshmat Hospital in 2020-21. In qualitative phase, interviews were conducted with 28 people, s...

Designing Reliable Communication for Heterogeneous Computer Systems

This study describes the network design solution to the problem of connecting heterogeneous computer systems based on analysis of multipartite hypergraphs. To do this proposes a mathematical model of reliability for the two modes of operation of the system: with redundancy communication subsystem and the division of communication load. As the evaluation criteria applied solutions expected chang...